Unveiling the Depths: How to Truly Know Someone Think about a time when you felt truly understood by someone. What made that moment special? Was it their undivided attention, their curiosity about your thoughts, or their ability to see beyond your words? In his book, Unveiling The Depths: How to Know a Person, David Brooks explores the art of deep human connection, showing us how to move beyond surface-level interactions and truly understand others. We believe that strong relationships—whether in business or personal life—are built on empathy, active listening, and genuine curiosity. Let’s dive into some of the book’s key lessons and how they can transform the way we connect with others. Lesson 1: Look Beyond the Surface “People are like onions with layers – to truly know someone, you must peel back these layers gradually, with patience and care.” We often make quick judgments about people based on their appearance, job titles, or social media presence. But true connection requires seeing beyond the surface. Real-Life Example: A business leader once dismissed a junior employee as “not leadership material” because she was quiet in meetings. But when he took the time to get to know her, he discovered she had brilliant strategic insights—she just needed encouragement to speak up. Takeaway: Be genuinely curious. Ask deeper questions like “What drives you?” or “What’s the biggest lesson you’ve learned this year?” to understand a person’s true essence. Lesson 2: Everyone Has a Story“Understanding someone’s history helps us see the bigger picture of why they act the way they do.” Brooks reminds us that every person carries a backstory of struggles, triumphs, and experiences that shape them. Instead of reacting to someone’s behavior, take a step back and ask: What might have led them here? Real-Life Example: A small business owner was known for being overly cautious with decisions, frustrating her team. When they learned she had previously faced a devastating business failure, they understood her hesitation. With patience and trust-building, she became more confident in taking risks. Takeaway: Before making assumptions, seek to understand. Approach people with curiosity, not judgment. Lesson 3: The Art of Listening“Most people don’t listen to understand; they listen to respond.” Listening is a lost art. Many of us half-listen, waiting for our turn to speak. But when we truly listen—with full attention—we show people they matter. Real-Life Example: A CEO who struggled with employee retention learned that he wasn’t actually hearing his team. He introduced “Listening Fridays,” where he met employees one-on-one, simply to listen. The result? Improved trust, better morale, and lower turnover. Takeaway: Practice active listening—put your phone down, make eye contact, and summarise what you heard to ensure understanding. Lesson 4: Understanding Unspoken Words “People often communicate their true feelings through subtle signals.” Non-verbal cues—body language, facial expressions, tone of voice—reveal more than words. If we tune into these, we can respond more compassionately. Real-Life Example: A friend says they’re “fine,” but their crossed arms and sighs say otherwise. Instead of taking their words at face value, ask: “You seem a bit off today—want to talk?” Takeaway: Pay attention to what’s not being said. Sometimes, the most important messages are between the lines. Lesson 5: The Power of Vulnerability “Real intimacy comes from letting down your guard.” We admire strength, but vulnerability builds trust. When we open up about our struggles, we invite others to do the same. Real-Life Example: A manager who always projected confidence and authority struggled to connect with his team. One day, he admitted he was feeling overwhelmed. Instead of losing respect, his team rallied around him, feeling safe to share their own challenges. Takeaway: Authenticity fosters deeper relationships. Be real. Be human. Lesson 6: Empathy in Action “Empathy isn’t just about feeling—it’s about doing.” Brooks tells the story of a woman with a brain injury who often fell in public. People rushed to pick her up, but what she truly needed was for someone to sit with her for a moment, allowing her to regain composure. Takeaway: Don’t just sympathise—ask people what they need and take action. Lesson 7: Embracing Differences“Rather than judging people for their differences, approach them with curiosity.” We naturally gravitate toward people who think like us, but true growth comes from understanding those who see the world differently. Real-Life Example: In a company merger, two teams clashed over cultural differences—one valued hierarchy, the other collaboration. When they sat down to understand each other’s values and perspectives, they built a stronger, unified team. Takeaway: Challenge yourself to engage with people outside your comfort zone. Lesson 8: Creating Safe Spaces “People need environments where they feel safe to be themselves.” Whether in friendships, families, or workplaces, people thrive when they feel heard and accepted. Real-Life Example: A business leader introduced an anonymous feedback system to encourage honest employee input. Over time, this fostered a culture of trust where employees felt valued. Takeaway: Make others feel safe and accepted, and watch relationships flourish. Lesson 9: Self-Awareness is Key “Knowing yourself helps you connect with others more authentically.” Before we can truly know others, we must understand our own biases, triggers, and blind spots. Real-Life Example: A project manager noticed that he often dismissed quiet employees’ ideas. After some reflection, he realised his bias toward outspoken personalities. Once he actively sought input from quieter team members, his team’s creativity soared. Takeaway: Reflect on your own habits and biases—they shape how you interact with others. Final Thoughts: Deep Connections Start with You Knowing someone isn’t about quick assumptions—it’s about time, patience, and genuine interest. If you want to strengthen relationships, start today: ✅ Ask deeper questions. ✅ Listen to understand, not just respond. ✅ Pay attention to unspoken words. ✅ Embrace differences. ✅ Be vulnerable and real. At Kamamoja Consulting, we believe that strong connections drive business success and personal fulfillment. Want to learn how to improve team dynamics, leadership, and collaboration? Let’s connect! Stay tuned for more insights! Visit www.kamamoja.com and follow us for expert tips on business,
